Effective date: 5 November 2026
Mekrivo is the trading name of YI KA INTERNATIONAL TRADE CO., LIMITED (organisation number 77270862), Room 721, 7th Floor, LIVEN HOUSE, No. 61–63 King Yip Street, Kwun Tong, Hong Kong. Customer service: support@mekrivo.com.
Product descriptions, available options and prices are shown on the relevant product page and at checkout. Your order is subject to acceptance and availability. If we cannot accept or fulfil an order, we will contact you using the details provided with the order.
The price shown for your order includes customs-duty and import-tax handling. Customers are not asked to pay additional customs duties or import VAT on delivery.
Payment is collected through the payment methods offered at checkout. An order is not confirmed until payment authorisation and order acceptance have been completed.
Mekrivo delivers to the United Kingdom and European countries. Estimated delivery time is 7–15 working days after dispatch. Delivery estimates are not guarantees and may vary because of carrier operations, customs processing, public holidays, weather or other circumstances outside our reasonable control.
Our Refund Policy explains the return process. Nothing in these terms limits any cancellation, refund or consumer rights that apply to you under mandatory law.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including applicable rights relating to faulty or misdescribed goods.
You must not misuse the website, interfere with its security or submit unlawful, harmful or fraudulent material.
We may update these terms where necessary. The version published on this page applies to future use of the store; any change will not remove mandatory rights that applied to an existing order.
These terms are governed by the laws of Hong Kong, without limiting any mandatory consumer-protection rights that apply in the customer’s country of residence.
Questions about these terms or an order can be sent to support@mekrivo.com.
loading
