Effective date: 5 November 2026
Mekrivo is the trading name of YI KA INTERNATIONAL TRADE CO., LIMITED, Room 721, 7th Floor, LIVEN HOUSE, No. 61–63 King Yip Street, Kwun Tong, Hong Kong. For privacy questions, contact support@mekrivo.com.
We may collect contact and delivery details, order details, customer-service communications, payment and transaction information supplied through our payment providers, and technical information such as IP address, browser, device and site-interaction information.
We use personal information to process and deliver orders, provide customer support, prevent fraud and protect our services, meet legal and accounting obligations, and send marketing communications only where permitted or with the required consent.
We may share only the information needed to operate the store with service providers such as our ecommerce platform, payment providers, fulfilment and delivery partners, customer-support providers, and analytics or marketing providers when enabled. As Mekrivo operates internationally, information may be processed outside a customer’s country of residence. We take steps required by applicable law when making such transfers.
We keep personal information only for as long as needed for the purposes above, including order fulfilment, customer support, dispute handling and legal or accounting requirements.
We use strictly necessary technologies to operate the store, including the shopping cart and security functions. Where non-essential analytics or marketing technologies are used, we seek consent where required and provide the relevant controls through the store’s available cookie settings.
Subject to applicable law, you may request access, correction, deletion, restriction, objection or portability of your personal information. Contact support@mekrivo.com. You may also lodge a complaint with the data-protection authority in your usual place of residence; UK residents may contact the Information Commissioner’s Office.
Our services are not intended for children. If you believe a child has provided us personal information, please contact us so we can review the request.
loading
